13/8, 1st Floor,
K.P. Garden 1st Street,
Anna Salai, Saidapet,
Chennai - 600 015.
CCTV Maintenance: Routine checks, lens cleaning, focus adjustment, and ensuring proper positioning.
CCTV maintenance involves regular cleaning (lenses, housings), checking physical connections (cables, mounts), verifying system functionality (recording, playback, remote access), updating software/firmware, and inspecting power supplies to prevent failures and ensure clear footage, with tasks ranging from monthly DIY checks to annual professional servicing for optimal performance and security. Key aspects include cleaning lenses with microfiber cloths, trimming landscaping around cameras, checking power sources for stability, and ensuring digital components like DVR/NVR storage and software are up-to-date.
Repair Services: Which includes camera faults, DVR/NVR issues, power supply problems, and cable damage.
Camera fault resolving involves confirming is that camera is faulty. Removing and taking to our place and service the camera and re fixing. Before that we have to check it whether it is under warranty. If so do for repair or replacement under warranty claim.
Annual Maintenance Contracts (AMC): Ongoing support for a fixed period.
An Annual Maintenance Contract (AMC) for CCTV services is a yearly agreement for regular servicing, inspections, and support to keep security cameras and recording systems (DVR/NVR) working optimally, covering preventive checks, cleaning, software updates, and prompt repairs, with costs varying based on system size, technology (HD vs. IP), and included visits (e.g., 2-4 times a year). AMCs ensure system reliability and can range from a few hundred dollars for basic setups to thousands for complex commercial/industrial systems, often including travel and basic parts.
What AMCs Typically Include:
Preventive Maintenance: Regular site visits (e.g., quarterly or bi-annually) for checks.
System Checks: Testing camera visibility, DVR/NVR settings, disk health, and recording quality.
Cleaning: Cleaning camera lenses and housings.
Cable & Connection Checks: Ensuring secure and undamaged connections.
Software Updates: Keeping firmware updated for better performance.
On-Call Support: Troubleshooting and emergency repairs, often with specific visit limits.
Parts & Labour: May cover basic parts or facilitate warranty claims, though major replacements might incur extra costs.
Types of Contracts:
Comprehensive (CAMC): Covers all aspects, including parts (within reason).
Non-Comprehensive: Usually covers only labour, cleaning, and checks, with parts charged separately.
Cost Factors:
Number of Cameras: More cameras = higher cost.
Type of Camera: IP cameras might cost more than standard HD analog camera.
Technology: Advanced features (PTZ, thermal) increase price.
Service Level: Frequency of visits, response time, and included parts.
Benefits:
Reliability: Prevents unexpected failures and downtime.
Optimal Performance: Ensures clear footage and proper recording.